What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    When using the PayPal option, there are some CC that are not being accepted?

    Asked by dennisdelong on March 21, 2016 at 11:11 AM

    Many of the Credit Cards work using the PayPal payment option but there are some that don't.


    Any ideas??

    Page URL:

  • Profile Image
    JotForm Support

    Answered by david on March 21, 2016 at 11:41 AM

    PayPal accepts all major credit cards from Visa, Mastercard, American Express and Discover. If you find your credit card is not being accepted with a message such as "The card you entered cannot be used for this payment. Please enter a different credit or debit card number."

    Your card is associated with a specific PayPal account, and you're not logging in with that particular account.
    Your card was associated with a PayPal account that has since been closed.
    You've linked the card to a PayPal account, but have not yet confirmed it.
    You've exceeded your card limit with the PayPal system.
    Your email address is raising a red flag in PayPal's system.
    Your browser is not accepting cookies. You should clear any existing cookies and try again.