I paid for an upgrade, and still shows free package

  • ryanivy308
    Asked on March 21, 2016 at 12:42 PM

    I upgraded my accont and have an email from paypal showing it was paid for and my account has not been updated yet. I nee this fixed so my forms will work.

  • David JotForm Support
    Replied on March 21, 2016 at 12:44 PM

    I believe I took care of your previous request via this thread:

    https://www.jotform.com/answers/799236-Upgrade-not-showing-up#1

    If the upgrade is still not showing on your end, let us know and we will be happy to have another look.