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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    New Email Wizard: Unable to use email field tags as recipient addresses?

    Asked by CARES on March 21, 2016 at 12:42 PM

    Dear Support,


    I used to be able to use an email merge field inside of my Recipient Email field to send an email notification. Jotform updated and I am not longer able to do this.

    Please advise.


    http://prntscr.com/ai42pa - Two email merge fields that I would like to enter into the Recipient Email field (http://prntscr.com/ai3vzv) of an email notification.

    Page URL:

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    JotForm Support

    Answered by Charlie on March 21, 2016 at 01:01 PM

    With the old email notification, you can use the email tag to add in the recipient address, however, with the new notification, this cannot be done.

    Let me forward this to our developers to have it checked. For now, you might need to create an Autoresponder to map the fields as a recipient address.

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    Answered by aytekinfree on March 22, 2016 at 08:58 AM

    Have you tried using an autoresponder email for those email addresses? Is there a specific functionality that is not possible with an autoresponder?