What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can i change my user name after i sign up?

    Asked by ursulaahern on March 21, 2016 at 09:33 PM

    Or would it be better to sign up with a different account and create that user name?

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    JotForm Support

    Answered by ashwin_d on March 21, 2016 at 09:58 PM

    Hello ursulaahern,

    Yes it is possible to change account username but it can only be done by JotForm staff. Do let me know your desired username and if it is still available, we will change your account username. 

    Please be noted that if you are using your form's custom URL, after changing your username the custom URL will not work any more since it includes account username in URL.

    Thank you!