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How to customize an email while hiding empty fields?Asked by polishedcarz on March 22, 2016 at 12:32 AM
Can a customized email be sent with some additional info. I locked the form so that only the info filled in would show on the form but the info I added to the email didn't show up. Please help. Is this possible?
hiding empty fields email hiding how
Yes it is possible to achieve your requirement and here are the steps you should follow:
#1. Enable the "Hide Empty Fields on Emails" setting under your form preference.
#2. Add a new Email alert in your form.
#3. You will see the data table is locked and a button "Unlock Datatable" button will appear. You need to ensure that you do not click on unlock datatable.
#4. If you add any test outside the locked data table, the hide empty field should work without any problem. Please check the screenshot below:
Do try it out and get back to us if you have any questions.