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How to customize an email while hiding empty fields?Asked by polishedcarz on March 22, 2016 at 12:32 AM
Can a customized email be sent with some additional info. I locked the form so that only the info filled in would show on the form but the info I added to the email didn't show up. Please help. Is this possible?
Yes it is possible to achieve your requirement and here are the steps you should follow:
#1. Enable the "Hide Empty Fields on Emails" setting under your form preference.
#2. Add a new Email alert in your form.
#3. You will see the data table is locked and a button "Unlock Datatable" button will appear. You need to ensure that you do not click on unlock datatable.
#4. If you add any test outside the locked data table, the hide empty field should work without any problem. Please check the screenshot below:
Do try it out and get back to us if you have any questions.