Forum: "Private" threads not showing in "My Questions" or forum list?

  • Profile Image
    alltronicsbeveiliging
    Asked on March 22, 2016 at 08:59 AM

    Hi Jotform,

    When i go t my questions a lot of my (private) questions are gone. is just asked a new private question and i also cant find it anymore.

    Are there some problems?

  • Profile Image
    Charlie
    Answered on March 22, 2016 at 10:30 AM

    When you open a thread, initially, it will not be displayed in the forum list. It will be queued in our system and will be assigned us, the support staff. This is to check if the post is a spam, once we respond to your question, it should show up in the forum list.

    However, there seem to be a bug, it looks like private threads are not showing under the "My Questions" list.

     

    I have forwarded this to our back-end team to have it better checked and fixed. Apologies for the inconvenience.

  • Profile Image
    alltronicsbeveiliging
    Answered on March 22, 2016 at 10:35 AM

    Thank you charlie!

  • Profile Image
    Charlie
    Answered on March 22, 2016 at 11:27 AM

    We just received news from our back-end team that this is now fixed. You should be able to see your private threads when you click your "My Questions" button. However, private threads won't be visible in the "Recent Questions" list or in the general forum listing. Thank you for your patience and understanding on this matter.