What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I get my survey to fit a mobile phone?

    Asked by thepizza411 on March 22, 2016 at 02:18 PM

    When I look at my survey on my phone the background is cut off.



    Page URL:

  • Profile Image

    Answered by Ben on March 22, 2016 at 02:44 PM

    Unfortunately I can not recreate the same, but based on what I saw, I think that the issue might be caused by the same, so I would suggest adding the following CSS to your form:

    .header-logo, img.header-logo-left {
        max-width: 100%;
        width: 100%;
    label.form-label {
        box-sizing: border-box;
        max-width: 100%;
        width: 100%;

    It will make the image at the top resize, so that it is fully shown on the smaller screens as well - not be cut off.

    The same would be applied to the labels since they seemed to go over to the right and off the screen, making it possible to scroll right and back left.

    If you are still having issues with the cut form again, do let us know if you are by any chance accessing the form after embedding it - not over the link that you have shared with us above.

    Also what is the device that you are using when you are able to recreate the same (if it is still present).

  • Profile Image

    Answered by thepizza411 on March 22, 2016 at 03:45 PM
    That did it!
    I have no experience with this stuff or html so I'm fumbling through.
    Thank you!
    I will be sending the link through email. Not embedding it on my site.
    Should I treat it any different?
  • Profile Image

    Answered by Ben on March 22, 2016 at 04:06 PM

    Great :)

    No worries with that, just let us know when we can help and we would be happy to do so :)

    If you send them an email with the link they would be seeing the form over the same link as both of us did so it will not look any different Jerid, no matter if it is opened on a phone or desktop.

  • Profile Image

    Answered by thepizza411 on March 22, 2016 at 04:45 PM
    Thanks for the help.
    You're great.