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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Domain Name won't Change after Applying the Steps on the Guide

    Asked by Uniyearbook on March 23, 2016 at 07:08 AM

    Hi,

    My domain name is: uniyearbook.com

    I followed your instruction, and my domain provider changed my DNS details as it was explained here:

    http://www.jotform.com/help/144-How-to-use-Custom-Domains-with-Jotform

    I choose to call my forms: registration

    registration.uniyearbook.com it points to Jotform now. But how can I manage to rename my forms at Jotform?

    I would like to call them: registration.uniyearbook.com/lse  but where can i set this up in Jotform?

    I enclosed the picture where i tried to set this up, but it still do not let me change the first part of the domain: https://form.jotformeu.com/60814870308355

     

     

     

    Screenshot
    domain My Forms JotForm name
  • Profile Image
    JotForm Support

    Answered by mert on March 23, 2016 at 09:57 AM

    Hi there,

    The good news is you have already done it properly; but the URL on the "Publish" wizard won't change automatically, you need do this manually after applying the necessary steps. Below, you will see the working link for your form " LSE 2015/16 Yearbook Registration":

    http://registration.uniyearbook.com/Uniyearbook/ucl-yearbook-2015-16

     

    Please, follow the last part of the related guide:

    Change your form URLs from http://www.jotform.com/form/1234567890 tohttp://forms.my-company-domain.com/form/1234567890

     

    Please, check it on your side and let us know the results.

    Regards.

  • Profile Image

    Answered by Uniyearbook on March 23, 2016 at 11:44 AM
    Thanks for your reply. I see. One more question:
    After submitting form the link will be Jotform again, can we also customize this? or is it not possible?
    [cid:fdb792c6-8a73-49bf-99fc-5ca930ab35cd]
    ________________________________
    ...
  • Profile Image
    JotForm Support

    Answered by mert on March 23, 2016 at 12:01 PM

    You are most welcome. If we come to your next question, you can also beat that problem in theory, By changing the "Thank You" page with the one page from your domain, the submit page's link will be changed with one of yours.

    Please, check the guide from the below:

    http://www.jotform.com/help/211-Setting-Up-the-Thank-You-Page

     

    I hope this one will meet your requirements. Please, do let us know the results.

    Thanks.