PDF Form Results

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    custompinestraw
    Asked on March 23, 2016 at 08:05 AM

    Hello, I recently setup a job application for a client using JotForm. All form results appear in the PDF however the alignment of fields are off in some cases. See the attached sceenshot. Is there a way to change the PDF results to display correct?

    Note: I am using another form to (first) capture the applicants email address so they can save and continue later.. I only provided the link to the form that I am having a problem with the PDF results.

  • Profile Image
    beril
    Answered on March 23, 2016 at 10:12 AM

    When I've checked your PDF submission I am able to reproduce the same issue that you're having.

    To solve that issue, you can try to reset PDF Designer.

    Here is how to do this:

    1) Click on Submissions.

     

    2) Click on Customize PDF.

    3) Click on Reset but DO NOT SAVE it.

    If you have any question or issues, please do not hesitate to contact us. We will be glad to assist you.