PDF Form Results

  • custompinestraw
    Asked on March 23, 2016 at 8:05 AM

    Hello, I recently setup a job application for a client using JotForm. All form results appear in the PDF however the alignment of fields are off in some cases. See the attached sceenshot. Is there a way to change the PDF results to display correct?

    Note: I am using another form to (first) capture the applicants email address so they can save and continue later.. I only provided the link to the form that I am having a problem with the PDF results.

    Jotform Thread 800815 Screenshot
    Page URL: https://form.jotform.com/custompinestraw/driver-app
  • beril JotForm UI Developer
    Replied on March 23, 2016 at 10:12 AM

    When I've checked your PDF submission I am able to reproduce the same issue that you're having.

    PDF Form Results Image 1 Screenshot 50

    To solve that issue, you can try to reset PDF Designer.

    Here is how to do this:

    1) Click on Submissions.

    PDF Form Results Image 2 Screenshot 61

     

    2) Click on Customize PDF.

    PDF Form Results Image 3 Screenshot 72

    3) Click on Reset but DO NOT SAVE it.

    PDF Form Results Image 4 Screenshot 83

    If you have any question or issues, please do not hesitate to contact us. We will be glad to assist you.