What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PDF Form Results

    Asked by custompinestraw on March 23, 2016 at 08:05 AM

    Hello, I recently setup a job application for a client using JotForm. All form results appear in the PDF however the alignment of fields are off in some cases. See the attached sceenshot. Is there a way to change the PDF results to display correct?

    Note: I am using another form to (first) capture the applicants email address so they can save and continue later.. I only provided the link to the form that I am having a problem with the PDF results.

    Page URL:

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    JotForm Support

    Answered by beril on March 23, 2016 at 10:12 AM

    When I've checked your PDF submission I am able to reproduce the same issue that you're having.

    To solve that issue, you can try to reset PDF Designer.

    Here is how to do this:

    1) Click on Submissions.


    2) Click on Customize PDF.

    3) Click on Reset but DO NOT SAVE it.

    If you have any question or issues, please do not hesitate to contact us. We will be glad to assist you.