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    Mandatory Fields not showing as mandatory?

    Asked by BodygroupInt on March 24, 2016 at 05:58 AM

    Hi on my form i have a field set to mandatory but its not appearing as mandatory on my site?


    field in question is "industry sub sector" its  below "industry sector" (you must choose a industry sector for sub sector to appear).





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    JotForm Support

    Answered by Chriistian on March 24, 2016 at 07:47 AM

    As per checking, I noticed that you have a condition that UNREQUIREs the field. 

    Please delete this condition on all of your Industry Sub Sector so the field will always be required.


    Do let us know if you need further assistance.

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    Answered by BodygroupInt on April 15, 2016 at 04:48 AM

    Thanks Chriistian,


    is it possible to add 


    IF Industry Sub Sector IS HIDDEN Then UNREQUIRE Industry Sub Sector?

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    JotForm Support

    Answered by Chriistian on April 15, 2016 at 05:24 AM

    Unfortunately, the only states available for the Enable/Require condition are Equal To, Not Equal To, Filled and Empty. It is not possible to use the state IS HIDDEN for the condition.

    A possible workaround would be to add a new field that you can use to confirm if the field is hidden. If the value is yes (the field is hidden), then we can tell the condition to un-require the industry sub-sector.

    By adding this field, we can add a condition that will Unrequire the industry subsector if the answer is Yes. However, do note that the radio field will need to be manually answered yes to trigger the condition.

    You can check out this cloned form to see the field and condition that I added: https://form.jotform.com/61051924524955 

    To clone it to your account, please follow this guide: How to Clone an Existing Form from a URL

    If you need further assistance, please let us know.