What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Conditions wizard not opening

    Asked by kranai on March 24, 2016 at 11:25 AM


    I am unable to see my conditional statements in ANY of my forms. Each time I select the conditional logic icon or from drop down menu list...nothing happens. Normally I should see all the logic statements that I have defined for the form listed on the right side of screen.

    I am unable to do this now for all my forms. Please advise.

    best rgds



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    JotForm Support

    Answered by Kiran on March 24, 2016 at 11:45 AM

    Thanks for reporting the issue. We had a temporary issue with accessing the wizards and the issue is quickly identified and fixed by now. Sorry for the inconvenience this may have caused.

    Please check now and let us know the issue still persists. We will be happy to assist. 

    Thank you!