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    PDF form submitted with adobe-formscentral-alternative never imported

    Asked by Alex Herring on March 24, 2016 at 02:10 PM

    Good Afternoon,


    I submitted two PDF to Jotform for conversion.  It said it would take a few days for this free service, but it's been a few weeks and I wanted to follow up on this.  The company in need may actually have an account with you guys and they're willing to pay to have it processed if that's what it takes.  I really appreciate your time and help!



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    Answered by victor on March 24, 2016 at 02:39 PM

    Sorry for the inconvenience. It should not have taken more than 2 days. Could you please indicate the account you used to import the PDF. 

    Could you also please try re-importing using your client's account.