What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    credit card safety

    Asked by Natalie  on March 24, 2016 at 06:37 PM

    How can we use jotforms and secure the credit card information?

    credit card and information
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    JotForm Support

    Answered by ashwin_d on March 24, 2016 at 11:09 PM

    Hello Natalie,

    I am not sure if I have understood your requirement correctly. Do you mean to say that you want to capture customer's credit card number in your form? 

    Please be noted that you should not ask credit card information from your users. If you need to process payments, please use one of our integrated payment tools. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities. It's just a matter of time and our anti-phishing filter will disable your form and suspend your account.

    Thank you!