What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can we use one of your forms to sell products on our website?

    Asked by Peyton   on March 25, 2016 at 10:42 AM

    Our business is interested in adding one of your forms to our website in order to sell a few products. We would need to be able to receive credit card payments online, as well as shipping information. I've heard this is possible. Can you help me understand how that works, and summarize the cost to us, if any?

    order form payment form paypal order payment processor
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    JotForm Support

    Answered by Jan on March 25, 2016 at 11:38 AM

    Yes, you can use JotForm to create payment forms or order forms. You can use one of our payment processors to do that. The order will form will be created here in JotForm, but once you hit the submit button, the payment data will be transferred to the selected payment processor where it will be processed.

    Helpful Guides:
    Order-Form-Basics
    Setting-Up-Your-First-Order-Form
    PayPal-Forms

    The subscription is based on the number of submissions per month, storage space, sub-user accounts, and form views. Please take note that for Free plan, you have 100 submissions but only 10 payments per month. If you are expecting more that 10 payments, then I would suggest you go with the Bronze package that has 1,000 payments.

    Please check our pricing page for more information. Let us know if you have any questions. Thank you.