What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Inventory Widget: doesn't create correct range of products

    Asked by bysAdmin on March 25, 2016 at 11:28 AM

    As the title states,(1-5 generates 0-5, clients entering 0 for quantity) I enter the number of items a user can select, and that is 1-5, however the form dropdown shows 0-5 and I can't change it. I even tried to change it in the source code but the widget pulls and iframe that I can not change.

    Help!

    quantity inventory widget correct source select items and
  • Profile Image
    JotForm Support

    Answered by beril on March 25, 2016 at 12:32 PM

    I've cloned and tested your form. I am able to reproduce the same issue that you're having.

    I will escalate it to our developers. We will inform you via this thread when we solve the problem. I

    If you want to change your code you need to download your source code and embed it to your website. To do that, please check the guides below for more information:

    http://www.jotform.com/help/104-How-to-get-the-Full-Source-Code-of-your-Form

    http://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

  • Profile Image
    JotForm Support

    Answered by TitusNdoka on September 27, 2016 at 02:01 AM

    This has now been fixed. Please check,  "0" will not be one of the drop down options unless you specify it in the setting.