What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to delete the unwanted photos that we use on our form?

    Asked by fcourtney on March 25, 2016 at 04:07 PM

    Originally uploaded a graphic but wanted to use update one. So I uploaded the correct graphic. 

    I can see the first graphic (that I want to delete) on the form in preview and when I use the link but cannot get to it to delete it in my form build.

    fcourtney@coloradoea.org

     

    Thanks.

    Page URL:
    https://form.jotform.com/60204924734149

  • Profile Image

    Answered by Ben on March 25, 2016 at 05:05 PM

    To do that you should check out the existing images, from where you will be able to delete the same.

    To do that, you should add the image field to your form.

    When you do, you should click on the Choose From Existing Images option and click on Next.

    Then just click on the image that you wish to remove and click on Delete Selected Image button

    Once you have removed all of your images you can simply click on Close button.

    If you have any issues do of course let us know about the same and we would be happy to assist.

  • Profile Image

    Answered by fcourtney on March 25, 2016 at 05:45 PM
    Your recommendation did not work.
    I found the solution by going to designer, found the graphic in form cover. I was able to delete it there.
    Frances Courtney
    CEA
    303-837-1500 ~ 800-332-5939
    ...
  • Profile Image

    Answered by Ben on March 25, 2016 at 06:05 PM

    I am sorry to hear that the steps above did not work for you Frances.

    Looking at what you have mentioned as a solution, please do note that you did not actually remove the image from your account (which I was under the impression that you are after). You have only removed the image cover from not being shown on your forms. It is great however that you were able to find the same :)

    Do let us know if there is anything else that we can do for you Frances and we would be happy to do so.