What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why did my submissions stop showing up in my dropbox?

    Asked by CSUART on March 25, 2016 at 10:20 PM

    Completed integration.

    Submissions show in jotform.

    Integration was working with Dropbox.

    Recent submissions don't show in Dropbox (past few hours, worked earlier today).

    Plenty of storage available in Dropbox account.

    dropbox
  • Profile Image
    JotForm Support

    Answered by Welvin on March 26, 2016 at 01:20 AM

    Our apologies. There seem to be an issue with our dropbox integration. I have forwarded this thread to our developers for them to check further. If there are updates, you should know it through this thread.

  • Profile Image
    JotForm Support

    Answered by EltonCris on March 27, 2016 at 06:30 PM

    The problem is now fixed. Kindly check.

    There was a problem with Dropbox older API which breaks the integration and one of our developers has fixed it just now.

    Our tests confirmed that it is working now.

    Thank you!