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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cloned a form, edited and saved, but still get original form data on emails? Not edited form.

    Asked by kw1photog on October 22, 2010 at 07:11 PM

    Cloned and renamed a form to gengerate new form. Copied source code, and it looks correct on screen. Test email references and displays first form..

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    JotForm Founder

    Answered by aytekin on October 24, 2010 at 01:52 AM

    Deleting the email and re-creating it should fix this problem.

    To delete the email, open your form on the Form Builder and then:
    1. Click on "Setup and Share" tab,
    2. Click on "Email Alerts",
    3. Select "Notification",
    4. Click on "Delete Email" button,
    5. Save your form.

    To re-create your email:
    1. Click on "Setup and Share" tab,
    2. Click on "Email Alerts",
    3. Select "Add New Notification",
    4. Complete the wizard,
    5. Save your form.