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    Struggling to test Stripe Payment

    Asked by DanBarker6 on March 26, 2016 at 08:13 AM


    I keep getting a payment failure message when I try and test my Stripe Payment gateway. I'm in test mode and using the test card number 424242.....



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    JotForm Support

    Answered by Jan on March 26, 2016 at 11:11 AM

    Can you please provide the error message? Or if you can, please provide a screenshot.

    In order to use the test card, you will need to use a "Test API" as well. If it is a "Live API" then the test card will fail.

    Also, please make sure that the "Test Mode" is checked.

    If that doesn't work, then please try to manually enter the test Stripe keys and test card numbers.

    Hope that works. Thank you.