My forms say "Form not found. This form is disabled."

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    Asked on March 26, 2016 at 10:19 AM

    I embedded the iframe code onto my website, but when I go to view it, it says "Form not found. This form is disabled."

    Please advise ASAP. This is how clients contact us.

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    Answered on March 26, 2016 at 12:41 PM

    Your account was suspended automatically by our phishing detector tool. It is because the form is asking for credit card information. This is a violation of our terms of use. Here's a screenshot:

    You need to use our payment processors in order to charge the customer via credit card.

    We can re-activate your account but we need to delete that form. Let us know what you think.

    Thank you.