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    PayPal: amount does not transfer when submitting from mobile device.

    Asked by DenCO on March 26, 2016 at 07:45 PM

    Filling out a jotform page  which results in  an amount to be sent to PayPal via the standard method  doesn't work when doing it from an iPad/iPhone. Works on a PC. seems e mobile device is taken to the mobile version of the PayPal page and after you pick to use PayPal to pay (not CC) and log in, there is no amount or seller email loaded. Just dumps you in tHe mobile view of the account page. How can we make mobile device users able to fill out the form, submit to pay and choose their Pal Pay account?  is this a bug in PayPal mobile or info not being sent correctly 

    thanks

    Page URL:
    https://form.jotform.com/DenCO/2016-july-denco-rally---steamboat

    JotForm information transferred ipad Mobile pc
  • Profile Image
    JotForm Support

    Answered by BDAVID on March 26, 2016 at 11:43 PM

    I will forward this to our second level to do the proper testing on your form. You will be notified via this thread about any updates.

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    JotForm Developer

    Answered by omur on March 28, 2016 at 02:55 AM

    Hello DenCO,

    My name is Omur and I'm a programmer at JotForm Inc responsible for payment integrations.

    I've tested your form on a PC and on a mobile device and did not encounter any problems regarding the payment.

    I've attached a screenshot:

     

    If you still think there might be an error, feel free to message us. We'll be glad to help you further.

    Thank you