What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Configurable list widget: Checkbox input not being submitted

    Asked by paulshustak on March 27, 2016 at 12:51 PM

    I'm having trouble with this form

    https://www.jotform.com//?formID=60450675676160

    When a checkbox is checked, it does not register on the submission. 

    See attached PDF. All the checkboxes were checked but this does not register in the submission. 

    Page URL:
    https://www.jotform.com//?formID=60450675676160

    Screenshot
    checkbox configurable list list widget configurable
  • Profile Image
    JotForm Support

    Answered by BDAVID on March 27, 2016 at 01:19 PM

    That's because you have an empty option, in other words, you have not added an option, example:

    Result:

    In a check box, the option or value(can be a number, letter, word etc) selected will be displayed. So, you might add a "yes" option, or "yes" and "no" options.

    Let us know if you need more help.

  • Profile Image

    Answered by Paul Shustak on March 27, 2016 at 02:20 PM

    That worked. Thank you.