What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    dropbox/jotform is not reliable

    Asked by solon on March 28, 2016 at 01:15 AM

    After years of getting used to a way of working suddenly most (not all) of the uploaded files are not going to my dropbox/jotform but I can see them only in the inbox of each form. Can you please help? 

    JotForm dropbox uploaded files inbox
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    JotForm Support

    Answered by Chriistian on March 28, 2016 at 02:32 AM

    We apologize for the inconvenience. I would like to inform you that the issue with dropbox is now fixed. There was a problem with Dropbox older API which breaks the integration and one of our developers has fixed it now.

    Our tests confirmed that it is indeed working.

    If you need further assistance, please let us know.
    Regards.