What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account is suspended

    Asked by zipout  on March 28, 2016 at 07:29 AM

    My account has been suspended for security reason? Please could you re-activate it I need to see my forms

    account is suspended suspended account phishing form language
  • Profile Image
    JotForm Support

    Answered by Jan on March 28, 2016 at 08:48 AM

    Sorry for the inconvenience. Your account was suspended automatically by our phishing detector tool. I checked your forms and I didn't see any suspicious fields on it. Most likely, the reason is the language.

    I will now re-activate your account. In order to prevent this from happening again, please re-create your forms in English language. After that, use the language tool and set your preferred default language. Here's a guide: How-to-translate-your-forms-to-different-languages

    Thank you.