What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Trouble is using custom domains in site5

    Asked by jhoelker on March 28, 2016 at 09:28 AM

    I'm using site5 and still having difficulty making this work. Any help?



    This is a re-post of a comment on How to use Custom Domains with Jotform

    and work
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    JotForm Support

    Answered by beril on March 28, 2016 at 09:48 AM

    We would appreciate if you could provide your custom domain which you used for your form. In addition to that, currently https:// is not supported, you need to use http://. 

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

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    JotForm Support

    Answered by BJoanna on March 28, 2016 at 12:39 PM

    Seems that your custom domain is working but you forgot to add sufix number of your form on URL and when I added one of your form to this domain it is working:

    http://forms.docily.biz/form/60848064756162 

    http://forms.docily.biz/form/60846538686168 

    Note - that after changing domains you need also to add sufix /form/IdOfYourForm

    Hope this will help. Let us know if you need further assistance.