Trouble is using custom domains in site5

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    jhoelker
    Asked on March 28, 2016 at 09:28 AM

    I'm using site5 and still having difficulty making this work. Any help?



    This is a re-post of a comment on How to use Custom Domains with Jotform

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    beril
    Answered on March 28, 2016 at 09:48 AM

    We would appreciate if you could provide your custom domain which you used for your form. In addition to that, currently https:// is not supported, you need to use http://. 

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

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    BJoanna
    Answered on March 28, 2016 at 12:39 PM

    Seems that your custom domain is working but you forgot to add sufix number of your form on URL and when I added one of your form to this domain it is working:

    http://forms.docily.biz/form/60848064756162 

    http://forms.docily.biz/form/60846538686168 

    Note - that after changing domains you need also to add sufix /form/IdOfYourForm

    Hope this will help. Let us know if you need further assistance.