What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why isn't my data sending to email?

    Asked by Rachel Reichart  on March 28, 2016 at 09:58 AM

    When customers submit the JotForm on our website, the data is not sending to the email addresses we have specified. Thank you! 

    email JotForm thank
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    JotForm Support

    Answered by beril on March 28, 2016 at 10:42 AM

    Thank you for contacting us. We would appreciate it if you could provide us your username and the form ID that you're having the issue. At that time, we can assist more properly. We will wait for your response.