-
crenshawsAsked on March 28, 2016 at 10:38 AM
I am no longer getting emails sent from jotform. The only way to check my forms inbox is to login to jotform and check that way. Its doing it to all my forms. Why is this?
-
HubersonReplied on March 28, 2016 at 11:55 AM
Your email address was actually in bounce list. Since it has been removed you should be able to receive emails now.
To help you prevent similar issue in the future please refer to these guides:
- How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues
- Whitelisting-JotMails-IP-Addresses
- How-to-remove-your-email-address-from-bounce-list
Contact us anytime if more help is needed.