my forms are not being forwarded correctly to my email address ?

  • trsc77
    Asked on March 28, 2016 at 12:34 PM

    please check and verify on your servers thank you.

     

    This happens frequently

  • Huberson
    Replied on March 28, 2016 at 1:56 PM

    What happened is that the email address was in bounce list. I have removed it so you should get notification for the submissions by now.

    If you noticed you are not receiving notification, you can check the email to see if it not in bounce list from from your JotForm account How-to-remove-your-email-address-from-bounce-list 

    Refer to the following guide to help prevent similar issue: How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues