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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    my forms are not being forwarded correctly to my email address ?

    Asked by trsc77 on March 28, 2016 at 12:34 PM

    please check and verify on your servers thank you.

     

    This happens frequently

    email email notification bounce list
  • Profile Image

    Answered by Huberson on March 28, 2016 at 01:56 PM

    What happened is that the email address was in bounce list. I have removed it so you should get notification for the submissions by now.

    If you noticed you are not receiving notification, you can check the email to see if it not in bounce list from from your JotForm account How-to-remove-your-email-address-from-bounce-list 

    Refer to the following guide to help prevent similar issue: How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues