What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    SOPORTE AYUDA

    Asked by oscarbravomx on March 28, 2016 at 01:25 PM

    YA HE ESCRITO MAS DE 5 VECES POR ESTE MEDIO Y NADIE RESPONDE, DE QUE SIRVE PAGAR POR JOTFORM SI EL SOPORTE ES NULO

    JotForm
  • Profile Image
    JotForm Support

    Answered by BJoanna on March 28, 2016 at 02:46 PM

    I have searched forum thread with username of your account and I did not found any recent posts.

    Your last post was one month ago. Maybe you were not logged on your account when you posted your questions.

    I have also checked email address of your account and I saw that your email address is on bounce list. Our system gave following result:

    jo****m@so******oa.com is IN the bounce list 

    Reason(s) : smtp; 550-5.1.1 The email account that you tried to reach does not exist. Please try

    I have now removed it from our bounce list and it should be working fine now.

    If you have any other issues or questions, post your reply on this thread or open new thread and we will be happy to assist you.