What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Test submissions not showing up in my linked Dropbox account folder

    Asked by lmj1234 on March 28, 2016 at 03:09 PM

    The test submissions that were entered on my Art in the Garden 2016 JotForm page are not showing up in my linked Dropbox folder. Please advise. We have 3 payment options for entry to the art show: deliver check, drop off check or use PayPal. Perhaps this is the reason the art submissions are not going to the Dropbox folder.


    Page URL:

  • Profile Image
    JotForm Support

    Answered by david on March 28, 2016 at 04:20 PM

    We did recently have a problem with our Dropbox integration but it has since been fixed.  It is working on my end:

    Previous submissions will not be forwarded to Dropbox, however, any new submissions should be forwarded without issue.