What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can we have a method of being notified when an address has been placed on the bounce list

    Asked by stevefilmer on March 28, 2016 at 04:26 PM

    I agree with Suleman -- This is a deal breaker UNLESS there could be a notification that could be sent to the primary Jot account holder so that we are AWARE that an email address on one of our forms has been added to the dreaded "Bounce List"!

    Please advise if such a feature could be developed.

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    JotForm Support

    Answered by david on March 28, 2016 at 04:30 PM

    I will submit a feature request to our developers to see if this is something that can be added.  It would indeed be nice if there was some sort of notification when an address was placed on the bounce list.  Though I cannot say if or when this may be added, we will let you know via this thread if there is any further information regarding this request.

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    Answered by ryanderson on October 26, 2016 at 05:31 PM

    +1. This is a must have.

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    JotForm Support

    Answered by david on October 26, 2016 at 06:34 PM

    Your additional request has been noted.  We will let you know via this thread is there is any movement on the production of the feature.

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    Answered by ryanderson on October 26, 2016 at 06:44 PM

    Thank you. We'll unfortunately need to look in to another form builder service in the meantime, as we (and our clients) have already missed far too many forms due to not being aware of the bounce list :(

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    JotForm Support

    Answered by Kevin_G on October 27, 2016 at 12:28 AM

    Apologies for the inconveniences caused to you @ryanderson.

    I can see you have already opened your own thread about emails not sending, it can be found here: https://www.jotform.com/answers/972462 

    Please take a look on that thread and if you have any question, please reply there. 

    Thanks.