What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Invalid Form URL

    Asked by rviolante on February 29, 2012 at 11:10 AM

    When I embed the form, it suggests I should use "jotform.co", instead of ".com". But if I try to embed it into my ProSite template, Behance won't let me because it doesn't recognize the "jotform.co" website.


    The iframe displays a message that says "Invalid Form URL. This form is not available for this domain." It does the same if I open the URL directly


    Is there any way you could help me? Why wouldn't it work with ".com"?

    Page URL:

  • Profile Image

    Answered by pavbs on February 29, 2012 at 12:28 PM

    I'm also getting this error message in the 'Preview" window within Jotform. I can click on the link and see the form, but am concered about the "Invalid Form URL". This is form 1 of 3 since JotForm came back "on-line". Does this issue have anything to do with "Big Brother"?

  • Profile Image

    Answered by haiderfareed on February 29, 2012 at 12:45 PM

    i need agreement on farm

  • Profile Image

    Answered by eileenjst on February 29, 2012 at 01:44 PM

    Me too. I'm getting that message-- I wasn't earlier this morning.

  • Profile Image

    Answered by christinarichards on February 29, 2012 at 01:50 PM

    I am getting this error while trying to clone from an existing jot form and creating a new form. 

  • Profile Image

    Answered by glagrow on February 29, 2012 at 03:59 PM

    SAme problem with a clone form

  • Profile Image

    Answered by klausfejer on February 29, 2012 at 04:33 PM

    Me too.


    Using lightbox

  • Profile Image

    Answered by chiseled_images on February 29, 2012 at 05:09 PM

    i'm gettting it with one form.  using a paypal button.

    my mistake: mine says "Form not found: Form Id is missing or irregular"

  • Profile Image

    Answered by yasinco on February 29, 2012 at 06:45 PM

    Okay guys I have this issue too! JotForm has a lot of forum submissions so until they can get to this one I recommend we all just use the domain it tells you to use in my case it says use the .us domain. Please just use this domain until further notice!


  • Profile Image

    Answered by chiseled_images on February 29, 2012 at 06:49 PM

    @yasin.  They said to use the domain that was in the email they sent us.  My told me to use jotformpro.com.  that's they one I used.

  • Profile Image

    Answered by yasinco on February 29, 2012 at 06:54 PM

    @ chiseled_images ::: JotForm Support is most likely looking itno the issue and until than please use the domain that it tells you to use. I will keep you updated and a JotForm Support Rep should be on this post asap!


  • Profile Image
    JotForm Support

    Answered by seyhuns on March 01, 2012 at 01:52 AM

    Hello all,

    Sorry for the problem. We have fixed it. Please take the new embed code from the "Embed Wizard".

  • Profile Image

    Answered by hauschild on January 17, 2013 at 11:56 PM

    It seems this problem returned.

    I can't use jotform on behance because it gives me the jotformZ.com url. If I simply remove the Z, it doesn't redirect correctly.

    Is there any way to fix it?

  • Profile Image

    Answered by jeanettebmz on January 18, 2013 at 12:03 AM

    If this is your form, I am able to display it correctly in the jotform.com , rather than jotformz.com 

    Please grab again the code and re-embed it into your page.