What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not all fields are shown on email notification

    Asked by kenfocht on March 28, 2016 at 11:15 PM

    After creating my form, I have tried a sample and do not get the entire contents that the customer has entered.  I need all of the information.  What can I do?

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    JotForm Support

    Answered by EltonCris on March 29, 2016 at 03:15 AM

    The fields in your email notification seems outdated. The easiest way to fix that is to recreate your email notification. Just delete the existing notification in your forma and create a new one. 

    If you need further help, let us know.