Attaching documents to forms

  • KarenO
    Asked on March 29, 2016 at 2:59 AM

    Good day

    When I test my forms by attaching documents, they do not get delivered.  Submitting forms without the documents get delivered.  I've tested my email settings, so it isn't security related, I'm receiving other emails with the same attachments.

    Where else can I look to solve the problem?

     

    Thanks for your help

    Karen

  • Elton Support Team Lead
    Replied on March 29, 2016 at 4:14 AM

    Hello Karen,

    You seem to have few forms, can you please name the form in question? Is it happening to that form only or to all your forms with file upload field?

    So far, I could not reproduce the problem here.

    Attaching documents to forms Image 1 Screenshot 20

    We'll await your reply.