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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Attaching documents to forms

    Asked by KarenO on March 29, 2016 at 02:59 AM

    Good day

    When I test my forms by attaching documents, they do not get delivered.  Submitting forms without the documents get delivered.  I've tested my email settings, so it isn't security related, I'm receiving other emails with the same attachments.

    Where else can I look to solve the problem?

     

    Thanks for your help

    Karen

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    JotForm Support

    Answered by EltonCris on March 29, 2016 at 04:14 AM

    Hello Karen,

    You seem to have few forms, can you please name the form in question? Is it happening to that form only or to all your forms with file upload field?

    So far, I could not reproduce the problem here.

    We'll await your reply.