My form doesnt work properly on Ipone 5S

  • sterlingbrowngroup
    Asked on March 29, 2016 at 4:44 AM

    On Iphone 6S Plus the form scrolls perfectly and no movement side to side.  

    On iPhone 5S the form moves from side to side.

     

    Is there a fix for this? 

  • beril JotForm UI Developer
    Replied on March 29, 2016 at 5:06 AM

    I've tested your form on my phone. I am able to reproduce the same issue that you're having on iPhone 5s. While you are scrolling vertically it is also scrolling horizontally because it is occupying more than the width of the mobile width itself. To solve that issue, we would appreciate if you could add the CSS code below from Designer.

    @media screen and (max-width: 480px), screen and (max-device-width: 768px) and (orientation: portrait), screen and (max-device-width: 415px) and (orientation: landscape){

        .form-all {

            width : 100% !important;

            overflow-x : hidden !important;

        }

    }

    My form doesnt work properly on Ipone 5S Image 1 Screenshot 20

    At that time, it will work as expected on iPhone 5S.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

  • sterlingbrowngroup
    Replied on March 29, 2016 at 5:11 AM

    Thats great thanks, worked a treat.

  • beril JotForm UI Developer
    Replied on March 29, 2016 at 6:31 AM

    You're most welcome and thank you for confirming. We are glad to hear that the issue has been resolved for you.

    Fell free to contact us anytime. We will be happy to assist you.