What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I can't remember my username!

    Asked by Bazeck on March 29, 2016 at 06:06 PM

    I created the form found on this page, and I was trying to update it, but I can't remember what my username is: http://www.kcrissvalley.com/


    I have several accounts for different businesses vs personal, etc.  I tried to check the address on the form, thinking it would be a jotform.com/myaccountname, but no luck.  Help!

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Chriistian on March 29, 2016 at 10:40 PM

    The form found in the website http://www.kcrissvalley.com/ was created by the user named anjaba2. Please try logging in to anjaba2 account so you can update the form titled Riss Valley Mailing List.

    If you need further assistance, do let us know.

  • Profile Image

    Answered by anjaba2 on March 31, 2016 at 05:22 PM

    That was amazing!  How did you figure it out?!

  • Profile Image
    JotForm Support

    Answered by liyam on March 31, 2016 at 08:31 PM


    We have means to find account information through form identification. That's why Christian was able to find out the account which owns the form in the said website.

    Feel free to let us know if you have other questions or concerns! :)

    Warm regards.