What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Submission email displays duplicate data for two questions.

    Asked by Haskolaprent on March 30, 2016 at 04:47 AM

    The yellow marked should be with different values.



    Spurning Svar
    Nafn Bjorgvin
    Tölvupóstur prufa@prufa.is
    Símanúmer 45454
    Heildarfjöldi veggspjalda 7
    Stærð 7
    Pappírstegund Mattur 100 gr. mattur pappír
    Athugasemdir Þetta er prufa
    Smelltu hér til að senda skjöl
    Page URL:

  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 30, 2016 at 07:05 AM

    Hello Haskolaprent,

    I did check your form's notification email alert and found that you have edited the email template. The name tag for both the form fields is actually name. Please check the screenshot below:


    Please be noted that when you edit your email alert, it becomes dirty. That means any changes you make in your form will not reflect. I have fixed this issue in your email. Do test your form again and get back to us if the issue persists. 

    Thank you!