What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account Upgrade. Urgent

    Asked by info7614 on March 30, 2016 at 04:53 AM

    Hi ,


    We just updated our account as we received the email below. We expect a number of submissions later today. Is all in order now ?




    Dear info7614, 

    We would like to inform you that your JotForm account has almost reached 100 submissions per month this month. Free accounts are limited to 100 submissions per month. Your forms will be automatically disabled once you reach your allocated quota. 

    Upgrade your account today to continue using JotForm without any interruption; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy: 

    Thanks for using JotForm, 

    JotForm Team



  • Profile Image
    JotForm Support

    Answered by liyam on March 30, 2016 at 07:01 AM

    Hello info7614,

    Thank you for upgrading your account.  As of checking, your account has been upgraded to Bronze two hours ago.  If your new account status does not reflect on your view yet, please try to log out and log back in.

    If you have further questions or other concerns, please do let us know.