I am not receiving email submissions

Up until this weekend we were receiving everything fine, now we are not receiving any submissions to our email. The autoresponder is working just not the regular emails.

On any of the forms on my account, please find out this is vital to our work that we receive these emails..

http://form.jotform.us/form/52015237711142

http://form.jotform.us/form/51655871125154

http://form.jotform.us/form/51825964962165

Those are the main 3 forms we use.

We are sorry for the inconvenience that may have caused. Your email address, Projects@hafele.us is IN
 our bounce list.

Results shows;

Reason(s) : smtp; 554-mx-ncsa.hafele.com

Please, check the Amazon SES Developer Guide: http://docs.aws.amazon.com/ses/latest/DeveloperGuide/remove-from-suppressionlist.html.

I removed it from the bounce and unsubscribe lists.

For preventing that issue, please try to set your form notifications "Sender Email" to noreply@jotform.com.

Please, check the guides below for more information:

https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses.

https://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues.

If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

Thank you for the help. I thought it was the bounce list but i didnt know how to clear it and now i do.

You're most welcome. If it happens again you can also remove it from the bounce list. Kindly, check the guide below for more information:

http://www.jotform.com/help/262-How-to-remove-your-email-address-from-bounce-list

Feel free to contact us anytime. We will be happy to assist you.