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    Conditional logic not working

    Asked by sashuser on March 30, 2016 at 11:35 AM
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    JotForm Support

    Answered by Welvin on March 30, 2016 at 01:26 PM

    This is your last form ID, http://www.jotform.us/form/60805621751149. The conditions seem to be working for me. Can you please tell us which condition is not working? But please note that you have some fields in the form that are tied in the conditional logic, but you set them to hide in the live form view. There's no way for the conditional logic to work if no action has been made for the field.

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    Answered by sashuser on March 30, 2016 at 01:45 PM
    Hi there,
    Thank you for getting back to me. It appears the Conditional Logic was frozen for some time so I logged out, went for a walk, and came back – and was able to use it successfully!
    Thank you for being there; have a great day!
    Kerstin Hanson
    SASH Program Associate