What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    what happens if i exceed the 10 payments a month on a free acount? When does the month begin again and can I start taking payments then?

    Asked by Kary Plaza  on March 30, 2016 at 04:32 PM
  • Profile Image
    JotForm Support

    Answered by Kiran on March 30, 2016 at 06:49 PM

    Free accounts are limited to receive 100 submissions/10 payments/1000 form views provided with 100MB of storage space. If the account has reached any of these limits, the account shall be automatically tagged as overlimit and the forms shall be disabled. You may wait for the submission counter will be reset on the first day of the following month or you may upgrade your account to a paid subscription plan in order to continue to receive the submissions. 

    Hope this information helps!