What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am receiving duplicate notifications

    Asked by len1688 on March 31, 2016 at 01:07 AM

    JotForm uploads jpg www
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    JotForm Support

    Answered by Kiran on March 31, 2016 at 03:48 AM

    Do you mean to say that you are receiving duplicate emails for your form submissions? As I check your JotForms in your account, I see that there are not multiple notifications set or any conditions on your JotForm. Could you let us know the form URL that you are experiencing the issue? If you can also let us know the email ID that you are receiving these notifications so that we can further investigate the issue. 

    We will wait for your response. Thank you!