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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    The "Hide Empty Fields on Email Alerts" option is disabled on new "Properties" wizard

    Asked by Augustinianum on March 31, 2016 at 08:17 AM

    Hello Jotform,


    Want to Hide empty Fields in autorespond e-mail and found the support page for it.

    But seems this option is missing in the new interface.

    Is there a way to get this working again?



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    JotForm Developer

    Answered by mert on March 31, 2016 at 11:33 AM

    Hi there,

    I confirmed that the related feature is disabled on the new wizard; but you don't need to worry about it, we can use the old wizard for "Properties" by adding a parameter "&old" to the JotForm URL.

    Please, see the example from the below:



    For further assistance, please do let us know.