What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    my "publish" button is not working

    Asked by Biblechallenge on March 31, 2016 at 09:05 AM

    I am trying to publish a form and the publish button is not working.  I have been using Jotform for several months and it has always worked.

    Screenshot
    publish JotForm and using jotform
  • Profile Image
    JotForm Support

    Answered by Kiran on March 31, 2016 at 11:42 AM

    As I tried to access the Publish wizard, I see that the wizard is opening without any issue now. Could you try logging using a different browser and see if it is working now?

    Please get back to us if the issue still persists. We will be happy to assist you further.

  • Profile Image

    Answered by Night45uk on May 01, 2016 at 07:05 PM

    Ghostery stops the pop up.   i just found out

    I added Jot form to trusted sites :) love you guys

    so maybe turn off pop up blockers

  • Profile Image
    JotForm Support

    Answered by jonathan on May 01, 2016 at 10:31 PM

    @ Night45uk

    Thank you for sharing to us the solution that works for you. Yes, pop-up blocker will most of the time will prevent the Form Builder from working properly since it requires scripts to be enabled on the browser.

    Cheers