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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When my account submission counter will reset?

    Asked by Nelson_VE on March 31, 2016 at 10:29 AM

    I just received a message that my account reached its limit of submissions and that will be disabled on Friday at 12pm EST. This brings the question, when will they be activated again? I will appreciate your assistance in this matter, since next month begins precisely on Friday.

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    JotForm Support

    Answered by ashwin_d on March 31, 2016 at 12:23 PM

    Hello Nelson_VE,

    I did check your account and found that you have received 1028 submissions. 

    Please be noted that submissions counters are reset on the first day of every month. That means on Friday your account will be reset again.

    Thank you!