When my account submission counter will reset?

  • Nelson_VE
    Asked on March 31, 2016 at 10:29 AM

    I just received a message that my account reached its limit of submissions and that will be disabled on Friday at 12pm EST. This brings the question, when will they be activated again? I will appreciate your assistance in this matter, since next month begins precisely on Friday.

  • Ashwin JotForm Support
    Replied on March 31, 2016 at 12:23 PM

    Hello Nelson_VE,

    I did check your account and found that you have received 1028 submissions. 

    Please be noted that submissions counters are reset on the first day of every month. That means on Friday your account will be reset again.

    Thank you!