My form is disabled.

  • Profile Image
    er1ca2000
    Asked on March 31, 2016 at 12:29 PM

    I am not sure but I cannot preview my form or anything. It is disabled. Am I doing something wrong?

  • Profile Image
    Charlie
    Answered on March 31, 2016 at 03:58 PM

    Your account was autosuspended because one of your forms is asking for a computer or email password. You are also asking for users if they have an Apple ID and if they know the password.

    Please note that we do not allow forms asking for sensitive information like usernames, passwords, log in credentials, credit card information and the likes, this mimics a possible phishing act. This is a violation of our terms of use. Please check our terms page here: http://www.jotform.com/terms/. Our anti-phishing tool scans your form for keywords that may violate our terms. 

    I see you seem to be using the form for IT assistance, I have removed the guilty fields and re-activated your account. Please do avoid creating similar form fields, please check our terms page for the things that are not allowed in the form creation.

    Do let us know if you need more information on this.