JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
We had a brief outage earlier that has since been fixed. Your forms should be able to accept payments once again. If your users are still unable to submit payment, let us know what specifically the error they are receiving is and we will be happy to assist you further.