What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    You have currently reached the limits of your account

    Asked by RichBitch on March 31, 2016 at 03:46 PM

    I have received an email saying 'You have currently reached the limits of your account. Your forms will be disabled Friday at 12pm EST. Free accounts are limited to 170 submissions per month'. 


    As tomorrow is the beginning of a new month, will my submission total be reset to nil out of 170.


    Will my form still be disabled or will it be enabled again after reset.  Thanks


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    JotForm Support

    Answered by Kiran on March 31, 2016 at 05:25 PM

    Yes. The submission counter shall be reset to zero on the first day of the following month. The account shall be automatically enabled and the forms should be able to receive submissions normally after resetting the form submission count.

    Thank you!