JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Conditional Logic (Update/Calculate Field): Adding all the fields from a Matrix field distorts an existing condition.Asked by afcpool on March 31, 2016 at 04:37 PM
So, yes, look at field 153 and the calculation. I edited to add another field but when I did so all the plus signs were grouped away.
Thus, before editing:
Then, after adding field (next matrix (fiedl 128) and checking all boxes, I get this:
I have checked your form and I was unable to replicate it on my end, I opened the condition on your form and only clicked on the save button, when opened the condition again it was the same, it was not distorted, as I can not update your condition I decided to clone your from and updated that on mine and this is what I got:
I decided to test again and I found that this is happening only when you add all the fields from the matrix, this is when the order is distorted, here is my result:
I will report this issue to our developers, so they will take a look on it and will fix it as soon as possible, you will be notified via this thread when this gets fixed.
Thanks. I chunked my work, so I am good to go for right now, but it would be nice to have a fix in the future.
Yes, I have reported it now, I provided the steps in the same way as explained to you as it is only happening when adding all the fields of the matrix field, you will be notified here as soon as we got updates from our second level in regards to this.