What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How long will the system be down?

    Asked by Richard Borgmann on March 31, 2016 at 05:13 PM

    We are receiving registrations for a seminar and the system is down.  When?

    system Long how how long
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    JotForm Support

    Answered by Boris on March 31, 2016 at 07:52 PM

    Our system should already be back up for the last couple of hours - we have switched to our backup datacenter while the primary one went down.

    I have checked your forms, and they appear to be loading fine on my end:

    https://form.jotform.us/form/53337618821155

    If you are having issues with a particular form, or with some other aspect of our service, please let us know which in a little more detail, and we will be happy to check why it may not be working correctly for you.

    As it seems to be working fine now, can you please check again if everything is indeed working on your end as well? We look forward to hearing back. Thank you.