How long will the system be down?

  • Profile Image
    Richard Borgmann
    Asked on March 31, 2016 at 05:13 PM

    We are receiving registrations for a seminar and the system is down.  When?

  • Profile Image
    Boris
    Answered on March 31, 2016 at 07:52 PM

    Our system should already be back up for the last couple of hours - we have switched to our backup datacenter while the primary one went down.

    I have checked your forms, and they appear to be loading fine on my end:

    https://form.jotform.us/form/53337618821155

    If you are having issues with a particular form, or with some other aspect of our service, please let us know which in a little more detail, and we will be happy to check why it may not be working correctly for you.

    As it seems to be working fine now, can you please check again if everything is indeed working on your end as well? We look forward to hearing back. Thank you.